Privacy Policy

(Applicable to Global Users of Swiftate Lighting)

I. Scope of Application

       This Privacy Policy (hereinafter referred to as the “Policy”) applies to all individuals and entities accessing and using the official website of Swiftate Lighting (hereinafter referred to as the “Website”), regardless of your country or region of residence (including but not limited to Singapore, Malaysia, EU member states, the United States, etc.).

      As a professional outdoor lighting foreign trade enterprise, we are committed to complying with major global data protection laws and regulations, including but not limited to the EU General Data Protection Regulation (GDPR), Singapore Personal Data Protection Act (PDPA), California Consumer Privacy Act (CCPA) and the Personal Information Protection Law of China, to safeguard the security and legitimate rights of your personal information.

II.Collection of Personal Information

I.Types of Collected Information

1.Voluntarily Submitted Information: When you submit an inquiry, request a quote, or subscribe to our newsletter, we may collect your name, email address, phone number, company name, shipping address, and specific product requirements you provide.

 

2.Automatically Collected Information: When you browse the Website, our server may automatically record non-identifiable technical data, including your IP address, browser type, operating system, access time, and the pages you visit. This data is used solely for optimizing website performance and does not identify individual users.

 

II.Legal Basis for Collection

1.We collect personal information only when it is necessary to fulfill the following legitimate purposes.
 
2.Respond to your inquiries and provide product quotes and after-sales service.
 

3.Process and fulfill potential order transactions.

4.Send you product updates and promotional information (only with your explicit consent).

5.Comply with applicable legal and regulatory requirements.

III.Use of Personal Information

    We will only use your personal information for the purposes stated in this Policy, including but not limited to:Processing your inquiry requests and providing customized solutions for outdoor lighting products.


1.Delivering product catalogs, technical specifications, and pricing information you have requested.


2.Improving the usability and user experience of the Website based on browsing data analysis.


3.Sending marketing communications (e.g., new product launches, seasonal promotions) if you have opted in. You can unsubscribe from these communications at any time by clicking the 

“unsubscribe” link in the email.


4.Preventing fraudulent activities and ensuring the security of the Website.

IV.Sharing of Personal Information

    We will not sell, rent, or disclose your personal information to any third parties for commercial purposes without your explicit consent. We may share your information only in the following limited circumstances:


1.With trusted service providers (e.g., logistics companies, payment processors) who assist us in fulfilling orders and providing services. These third parties are bound by strict confidentiality agreements and are prohibited from using your information for any other purposes.


2.When required by law, regulation, or legal process (e.g., court order, government request).


3.To protect our rights, property, or safety, as well as the rights, property, or safety of our users or the public.

V.Data Retention

    We will retain your personal information only for the period necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. 1.Inquiry and quote-related information will be retained for 12months from the date of your last interaction with us, after which it will be securely deleted or anonymized. 

2.Technical browsing data will be retained for 3 months and then automatically deleted.

VI.User Rights

     In accordance with applicable data protection laws, you have the following rights regarding your personal information (the specific scope of rights may vary by your country or region):
 

1.Right to Access: Request a copy of the personal information we hold about you.

2.Right to Rectification: Request correction of inaccurate or incomplete personal information.

3.Right to Erasure Request: Deletion of your personal information if it is no longer necessary for the purposes of collection, or if you withdraw your consent.

4.Right to Withdraw Consent: Withdraw your consent to the processing of your personal information at any time (this will not affect the lawfulness of processing based on consent before withdrawal).

5.Right to lodge a Complaint: If you believe your privacy rights have been infringed, you may file a complaint with the relevant local data protection authority.

To exercise these rights, please contact us using the information provided in Section 9 of this Policy. We will respond to your request within a reasonable time limit as required by law.

VII.Data Security

1.We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
 

2.Encryption of data during transmission and storage.

3.Restricted access to personal information (only authorized personnel can access it).

4.Regular security audits and updates to our data protection systems.

5.However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information, but we will take all reasonable steps to minimize risks.

VIII.Third-Party Links

   The Website may contain links to third-party websites (e.g., social media platforms, industry partners). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these websites before providing any personal information.

IX.Changes to This Policy

   We reserve the right to update or modify this Policy at any time. Any changes will be posted on this page with the updated “Last Revised Date”. We encourage you to review this Policy periodically to stay informed about how we protect your information.
 
   Major changes to this Policy will be notified to you via a prominent notice on the Website or via email if you have provided your contact information.

X.Contact Information

Email: [X.taistudio@hotmail.com]

Phone: [+86 13822716898/+86 13928189693] 

Address: [No. 21, Zhongdong 2nd Road, Caosan Industrial Zone, Guzhen Town,   Zhongshan City,  Guangdong Province ]